Writing Assistant (Entry Level) Radcom, Inc. NE Ohio
Responsibilities
With supervision, write technical and training materials, including reference guides, online Help, leader guides and other types of user and training assistance
Ability to comply with a style guide or set of instructions as required
Edit, proofread and format documents using a variety of software tools
Assist with projects such as updating Website and writing newsletters
Perform administrative tasks related to project management
Qualifications
Excellent written and verbal communication skills
Strong organizational skills
Knowledge of technical writing or instructional design
Strong PC skills and word processing
Ability to multi-task
Bachelor’s degree or related work experience
Contact Information:
Name: H. R. Manager Email: omjrecruits@radcomservices.com
Electronic Publishing Specialist I Snap-on Business Solutions Richfield, OH
From www.LinkedIn.com — search \"electronic publishing\"
Prepares processes and verifies the quality of customer text and/or images within designated time frames, for use in electronic parts catalog and/or technical reference systems. Troubleshoot issues to determine problem sources, correct problems if able, if not escalate to senior team member or support team. Complete tasks in accordance with established production schedules.
Duties and Responsibilities
Under supervision prepares material in accordance with production requirements. Includes the following tasks:
Indexing
Logging of customer material
Sizing – reduction/enlargement
Enhance document appearance via electronic and/or manual processes
Image Processing -- processing of images for electronic publishing. Includes the following tasks:
Image conversions
Capturing/verifying parts illustration callouts
Image database management
Text Processing -- processing of text for electronic publishing. Includes the following tasks:
Transfer/verify data from input source
Edit specific data files
Convert data to required formats
Transfer processed data to appropriate databases and/or destination
Quality Assurance (QA) – inspection and testing of image, text and software. Includes the following tasks:
Verify all processing logs for success/failure
Verify quality completeness and functionality of database and software
Transfer/verify code
Produce original master disc(s), test and replicate media
Perform all pre-draw and post-draw publishing procedures
Troubleshoot errors and make/recommend corrections; escalate issues as necessary to senior team members or to Software Development support
Install customer specific database/application onto specified hardware configuration, verify directories, test system functionality per test plans and release
Track and report production activities/problems verbally and via e-mail.
Demonstrate concentration, commitment and attention to detail.
Track/verify, organize and coordinate product ordering and shipping as required.
Communicate routinely with support team in Software Development and occasionally with customers and/or suppliers.
Maintain accurate, organized and legible records of all tasks performed.
Contribute to maintaining updated documentation of all application specific processes for team, disaster recovery and personal notebooks.
Assume ownership of tasks and responsibility for success and failure.
Set priorities and meet deadlines in accordance with application and department needs.
Handle non-work related phone calls, visits, e-mails and coworker conversation with maturity and discretion.
Maintain production schedules, expedite processes when necessary.
Demonstrate proper use and maintenance of computers, fax, copiers, printers and computer peripherals.
Assist in keeping personal and departmental work areas neat and clean.
Complete time and attendance and labor tracking tasks correctly and submit on time.
Lift up to 40 pounds as necessary.
Demonstrate work process and products to customers, associates and visitors.
Observe company standards and procedures for safety and ergonomics.
Adherence to and promotion of SBS Guiding Principles.
Offer suggestions for process/product improvements.
Operate various types of equipment necessary to perform job duties.
Other miscellaneous duties as assigned.
Job Qualifications
One year working experience with Windows based programs.
Unix knowledge a plus.
Basic knowledge of computer operation, components and terminology.
Basic understanding of e-mail, Microsoft Word and Excel.
Basic understanding of database structures, operation and capabilities.
Ability to work in team environment and independently.
Good oral and written communication skills.
Ability to adapt and grasp changing requirements and concepts quickly.
Ability to give, receive and follow directions.
Ability to work overtime, including weekends, on short notice.
Ability to change work hours when required.
Ability to handle multiple tasks.
Local candidates only, no relocation (Cleveland/Akron, Ohio Area).
Documentation Specialist Software Answers, Inc. Brecksville
Software Answers’ web-based education product, ProgressBook, is growing! To keep up with demand, we have an immediate need for a documentation specialist position.
Responsibilities:
Writing and editing a variety of technical documentation for our suite of ProgressBook software products.
Education and Experience Required:
Minimum of an Associate’s Degree or equivalent experience with a minimum of 5 years experience producing professional quality documentation on software functionality for both online and printed output.
Experience with authoring courseware and online training modalities a plus.
Essential Skills:
Ability to produce commercial quality documentation
Have advanced knowledge of Microsoft Word, Adobe FrameMaker, Acrobat, RoboHelp, Captivate, and SnagIt
Possess strong organizational skills and excellent communication skills
Perform work with a high degree of accuracy and attention to detail
Familiarity with knowledgebase authoring tools and using Microsoft SharePoint would be considered an advantage. If you are interested in joining our ProgressBook team, please submit your resume today!
Software Answers\' flagship product, ProgressBook, (www.progressbook.com) is the premier, web based software for K-12 education classroom and student management. Used by millions of teachers, school administrators, students and parents across the U.S., this solution provides school districts with attendance, lesson planning, gradebooks, special education and report cards. Parents and students have 24/7 access to homework, school messages, grades and school resources. Software Answers is helping schools boost their educational achievement!
Contact Details:
Name: David W. Dubay Email: dubayd@software-answers.com
Main Sail is an ISO 9001:2008 Certified U.S. Veteran Owned Business, providing a wide range of business services to our commercial and government clients, centered on the latest enterprise technologies and process improvement and management philosophies.
SKILL SET:
Our client seeks candidates with the following qualifications for a 6-9 month contract opportunity beginning 8/30/2010:
Any proposed general IT contractor candidate should have the ability to:
conduct technical research into various IT subject matter areas
write and edit copy as directed for technical documents and training materials
evaluate large amounts of material and draw logical conclusions to help determine the appropriate course of action
formulate recommendations for senior management
communicate effectively both orally and through work products
author IT whitepapers, reports, IT policies, IT standards, IT procedures, presentations, and similar documents
manage time effectively and approach work assignments in an organized and deliberate manner
interact with both technical and non-technical subject matter experts
work independently and in a team environment
complete other tasks as assigned
Specific Subject Matter Expertise is desired in the following areas:
Technical writing related experience including compiling, editing, and authoring application documents including: policies, procedures, standards, and education materials
Knowledge of computer systems and working knowledge of MS PowerPoint, MS Word, and Visio
Experience:
Minimum of 1 year experience in researching and documenting IT policy and/or standards.
Minimum of 3 years of work experience in one or more of the subject matter areas specified in the previous sections.
Minimum of 1 year of experience working in a client/contractor environment.
Experience in policy development is preferred but not required.
Experience in a government setting is preferred but not required.
For immediate consideration, please forward your resume to slebas@mainsailgroup.com.
Main Sail is a veteran-owned business, ISO 9001:2008 Certified and an AA/EOE. Please visit us at www.mainsailgroup.com.
Contact Information:
Name: Susan Lebas Email: slebas@mainsailgroup.com
Technical Writer CourtView Justice Solutions North Canton, OH
THE COMPANY:
CourtView Justice Solutions is a trusted provider of innovative, integrated solutions for the court and justice community. Our suite of solutions and professional consulting services are designed to meet the unique needs of clerks, courts, jury commissions, probation, prosecutors and corrections. In addition, we also offer eServices and justice integration. For more than two decades CourtView Justice Solutions has successfully implemented innovative and integrated technological solutions in more than 300 justice agencies throughout North America. CourtView Justice Solutions is part of the Constellation Software Inc. group of companies which trades on the TSX under the symbol “CSU.”
POSITION:
This position is for a Technical Writer who will work within the quality assurance team. This individual will report to the Quality Assurance Manager.
EDUCATION/EXPERIENCE:
Bachelor’s degree from an accredited college or university in Communications, or a related field, or relevant years of experience; three years of writing experience in a technical environment producing a variety of documentation; ability to understand technical concepts and express them to readers at differing levels of technical competency and need; ability to communicate effectively, both verbally and in writing with technical and non-technical clients and other members of the organization; excellent organizational and interpersonal skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. Preferred qualifications include knowledge of client/server technology and familiarity with database concepts or experience; and familiarity with Court and Judicial Systems.
JOB RESPONSIBILITIES:
Creates and updates product application documentation and other documents, as required.
Reviews and edits user documentation.
Reviews and edits training materials.
Acts as a documentation resource for customer support, trainers, and court analysts.
Performs normal administrative functions associated with a professional position, such as time reporting, project and status reporting, and so forth.
Performs other duties as may be assigned by management.
Technical Writer Foundation Software Inc. Twinsburg
Foundation Software is a rapidly growing, national provider of software and business services to the construction industry. We currently seek a Technical Writer responsible for coordinating and creating various documentation projects related to the company’s product and service offerings.
Responsibilities:
The Technical Writer’s primary focus is writing, editing and the final production of user manuals and all corresponding documentation (printed and online) which articulates and explains the capabilities of our construction accounting software.
The individual in this position will work closely with programming, client services and technical departments to collect and interpret the detailed information necessary to develop technical documentation. The candidate will be required to conduct extensive research, which includes but is not limited to involvement in product planning meetings, interviewing system developers and users, web research, and observing product demonstrations.
Qualifications:
The ideal candidate will be highly organized and have the ability to work in a fast-paced, deadline-oriented environment, possess excellent communications skills (both verbal and written), excel at proof reading, be proficient in all MS Office applications and comprehend technical specifications. Working knowledge of Adobe FrameMaker preferred, but not required.
Position Benefits:
Foundation offers a friendly, casual work environment with unlimited growth potential. Job benefits include a competitive salary; medical, dental, life and long-term disability insurance; generous paid vacation, holiday and sick time; tuition reimbursement plan for continuing education; health club membership and a 401K plan with company match.
For more information about us, please visit our website at http://www.foundationsoft.com/about/careers.htm .
Interested candidates should email a cover letter with salary requirements and resume to: curban@foundationsoft.com or mail to ATTN:TECH WRITER (CLU), Foundation Software, 150 Pearl Road, Brunswick, OH 44212.
One of the country\'s largest and most successful fashion retailers has as an immediate opportunity for an Internet Graphics Designer in their Northeast Ohio corporate office. This person must be familiar with Flash, Dreamweaver, JAVA, HTML and will spend 60% of their time coding while the rest of the time will be spent designing email blasts, graphics, etc.
We are looking for an individual that is available 8 hours a day/3-4 days a week to work onsite for a 6 month interim project.
To apply, send your resume to gcopley@torchgroup.com or visit www.torchgroup.com.
Direct Employer Submittal!