Lines & Letters

Award-Winning Newsletter of NEO STC


In the News: Sara Buchanan

A project I, Sara Buchanan, managed at my job recently came to fruition! I share my experience below: Almost three years ago, I had a stroke of luck and landed my dream job at LCS! One of the highlights of that job is my amazing, supportive manager. Just months after I was hired, I approached my manager … Continue reading…

Review: Digital Marketing for Dummies

Leverage Google and Facebook to grow your brand. Automate your lead generation. Generate free and organic traffic. Acquire new leads and customers. Buy online ads like a pro. Monetize your email list. Craft landing pages that convert. That is quite a list and some of the important topics covered in Digital Marketing for Dummies. Let’s … Continue reading…

Review: Steve Jobs by Walter Isaacson (audiobook)

Technology and humanities intersect in Apple products or so said Steve Jobs according to the authorized self-titled biography written by Walter Isaacson.  Jobs requested that Isaacson write the biography and allowed Isaacson to interview him over forty times over two years to gather information for the book. Isaacson also wrote best selling biographies of Albert … Continue reading…

In the Spotlight: Elena Dunne

Meet Elena Dunne, a former NEO STC member who volunteered on the academic program committee. In her current role at Rockwell Automation, she leads a terminology management initiative. She explains her position, “I am currently working to expand the scope of terminology beyond translation, since terminology doesn’t merely facilitate the work of translators, but has an impact … Continue reading…

In the Spotlight: Viqui Dill

Buckle in, you’re about to learn about the wonderfully talented, funny, and experienced Viqui Dill. She has taken the time to give me a wonderfully detailed and honest interview about her life and experiences as a woman in the workforce and active member of STC. Viqui has been an STC member since 2007 when she … Continue reading…

Distinguished Toastmaster Tricia Spayer

Toastmasters International is an established organization devoted to the development of communication and leadership in individuals. Tricia Spayer recently earned the Toastmasters International (TI) award for Distinguished Toastmaster (DTM), the highest educational award offered by TI. According to the DTM Chair, Pete Punwani, in a blog post, the DTM requires at least: Present 47 speeches. Take on between 19-21 particular roles at regular club … Continue reading…

Become a Strategic Communicator

“I solve problems, I improve quality, I add value, I make my role critical…”  words we should all be saying as strategic communicators during our performance reviews, according to David Caruso, who presented the topic, “Become a Strategic Communicator,” at NEO STC’s first program meeting of the year. How can we be appreciated more for … Continue reading…

Become Published Before Graduation: IDL Special Interest Group Invitation

The Instructional Design & Learning (IDL) Special Interest Group  of the Society for Technical Communication (STC) invites graduate- and undergraduate-level students to become published before graduating. Here are the basics of the program. Undergraduate- or graduate-level students submit an original article to us about some aspect of instructional design. If we choose to publish it in our newsletter, IDeaL: Design for … Continue reading…

President’s Column

The 2017-2018 chapter year is officially underway and our officers and committees are hard at work to make this an exciting one. First up is our monthly networking lunch at 12 PM on Tuesday, September 12, at Burntwood Tavern in Solon. If you’re in the area, do come out. You don’t need to be an STC or NEO … Continue reading…

Newsletter Recap

Our Newsletter committee has been hard at work to bring you updates about our NEO community, STC, and industry-relevant topics. We publish a bi-monthly newsletter that runs from September to May. Our efforts have won us the APEX Award of Publication Excellence in the electronic newsletters category AGAIN! We are proud to work on a well-read, award-winning … Continue reading…

Academic Relations Recap

Our Academic Relations committee was busy this past academic year with visits to various classes and schools. The goal is to introduce students to technical communication and promote the Northeast Ohio community of STC. In this effort, Lisa and Janean Voss visited Youngstown State in May to observe their Professional and Technical Writing senior project … Continue reading…