Lines & Letters

Award-Winning Newsletter of NEO STC


Volunteer Opportunities

Make a vital contribution to STC and our Ohio STC chapter! You can help the chapter continue to achieve its award-winning service to its membership and community. In addition, there are many benefits to being a chapter volunteer, such as: Develop new skills Receive mentoring from STC leaders Advance your career: Add assets, experience, and … Continue reading…

March Virtual Lunch Summary – STC Summit

This month we discussed the changes to the STC Summit this year. We were joined by STC Summit Conference Cochair Kelly Shrank. If it’s been a while since you’ve been to a Summit, you will notice many changes. This year the Summit is on a weekend. The sessions begin first thing Friday morning and go … Continue reading…

President’s Column (March, 2024)

March is here and spring is in the air. March is an exciting time for many people. It signals the beginning of warmer weather, the blooming of flowers, and the planning of summer vacations. In many people’s opinion, entering the month of March causes us to feel enthusiastic about the future. I’m going to try … Continue reading…

Resume Secrets (Webinar Review)

On February 22, 2024, Jack Molisani presented Resume Secrets That Might Surprise You, the first of the three-part Employment Readiness Series offered by the STC Ohio Chapter. Jack is an STC fellow, president of ProSpring Technical Staffing, and the executive director of The LavaCon Conference on Content Strategy and TechComm Management. He is also the … Continue reading…

Rising Together (Book Review)

Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace Sally Helgesen. 2023. Hachette Book Group. ISBN: 9780306828300. 215 pages. 30.00 (hardcover). The Wall Street Journal stated that Sally Helgesen wrote “one of the best books on leadership of all time” and credited her with “bringing the language of inclusion to business” … Continue reading…

Akron UX Pros and Ohio STC (Webinar Review)

The Swapping Skills: UX Pros and Technical Communicators! webinar held on Jan. 4, 2024 was an impressive event you can view at the following site. https://www.youtube.com/@northeastohiosocietyfortec5715/videos Dan Minder of UX Akron and our own Tricia Spayer facilitated the discussion. This slide shows some of what Dan covered. If you are interested in learning more about … Continue reading…

On Gendered Pronouns and Singular “They” (Some Thoughts)

The OWL Purdue Writing Center has some interesting material on gendered pronouns and the use of – they.         See https://owl.purdue.edu/owl/general_writing/grammar/pronouns/gendered_pronouns_and_singular_they.html for details such as: “Knowing that ‘they’ can be used to refer to individual people allows writers to avoid defaulting to he in regular use. It is also important for people whose genders … Continue reading…

Welcome to the New Year

Happy New Year! I hope all of you got some time away from work to enjoy the holiday season and spend time with family and loved ones, as I did. I also hope that you are looking forward to the new year, as I am. Some of you may have made new year’s resolutions. If … Continue reading…

A New Year’s Resolution (a click away)

As we start a new year (and all that comes with what some call the giving season), please consider clicking on The Literacy Site to give a donation of a book.    The click and donation are free. The site is at –  https://therainforestsite.greatergood.com/clicktogive/lit/home?gg_source=ctgtabs&gg_medium=sitenav&gg_campaign=ARS   When you click, the sponsors fund donations of books and … Continue reading…

Congratulate Tricia Spayer

Tricia recently passed her exam and is now a Certified Professional Technical Communicator. Congratulations are definitely in order. 

Are Training and Documentation the Solution? (Podcast)

https://player.fm/series/series-3523470/ep-7-are-training-and-documentation-always-the-solution-to-performance-problems-with-radcoms-angie-dianetti Enjoy this podcast with Angie Dianetti as host Ryan Weiss “talks with the President and Visionary of Radcom, Angie Dianetti. Radcom sprouted from the tech writing and instructional design industry, with a mission to help companies extract the best from their employees through training and documentation. However, Angie was quick to point out that … Continue reading…

Investing in the Era of Climate Change (Book Review)

Investing in the Era of Climate Change Bruce Usher. 2022. Columbia Business School Publishing. ISBN: 9780231553827. ISBN: 9780231200882. 304 pages. 27.95 (hardcover). There is so much to love about Investing in the Era of Climate Change. Students, teachers, investors, and anyone interested in the topics of either investing or climate change (or both) will find … Continue reading…

President’s Column (Nov., 2023)

It’s been a busy fall for Ohio STC with the programs and networking lunches that we hosted or helped advertise for other chapters. We try to offer a variety of topics that will interest our members in the different stages of their careers. In September, we helped to advertise the STC Rochester annual Spectrum conference … Continue reading…

Virtually Meeting

October 18, 2023 Ohio STC members from all over gathered for a virtual meet and greet. Members joined from Fort Wayne, Indiana, Philadelphia, Pennsylvania, Dayton, Ohio, Akron, Ohio, and various cities and neighborhoods around the Cleveland, Ohio, region. Our theme this month was sharing how we got our start in the field of technical communications … Continue reading…

September Virtual Networking Lunch

The stated topic of the September virtual lunch meeting was about the chapter programming plans for the 2023/2024 year. Conversation turned to cover the technical communication field in general. We discussed how many things are covered under technical communication and the many different communities in STC that support those. The communities of interest (COI) and … Continue reading…

“Good UX Leads to Economic Success and Improved Human Conditions”

At our September virtual lunch, we learned from lunch attendee Keith Instone about a UX roundtable. Keith explains at https://dexterityux.com/ux-roundtable-2023/ – “We officially kicked-off the OhioX User Experience Roundtable in August. We have a group of UX practitioners hanging out each month and working in teams to advance the profession and serve OhioX. As an OhioX Roundtable, we are “pros connecting with … Continue reading…

Lori Klepfer on YSU’s PWE Program

Enjoy this reprint! This week’s testimonial comes from Lori Klepfer, a 1988 YSU graduate with a concentration (not an official degree at that time) in Public and Professional Writing–then-called Professional Writing and Editing (PWE). Lori shares in her full testimonial below that our professional writing program led her to positions in technical communication, program design … Continue reading…

President’s Column (Sept., 2023)

Fall is coming upon us, and, for me, that usually means a slowing down of life. As a child, I used to hate fall. It meant the end of summer, going back to school, and cold weather. I loved summer so much that all these things seemed bad to me.  As an adult, I think … Continue reading…

The Multigenerational Workplace

Research shows that there are five generations in the workforce today. These generations are described in the following table. Generation Years Born (roughly) Percentage in Workplaces Defining Qualities/Values Traditionalists 1925-1945 <2% Dependable Straightforward Tactful Loyal Baby Boomers 1946-1964 25% Optimistic Competitive Workaholic Team-oriented Generation X 1965-1980 33% Flexible Informal Skeptical Independent Generation Y (Millennials) 1981-2000 35% … Continue reading…

Virtual Lunches and More!

OHIO STC Networking Lunches & Social Events Sept 2023–August 2024 Thursday, Sept 21 – noon – Kickoff a New Season Zoom – Kickoff a new season – Discussion topic – What’s in the works for the chapter this year. What other things would you like to see us do? Registration Link: https://us06web.zoom.us/meeting/register/tZIodioqzoqGdMVfXH3ICRyKKhpEZuedmwO Wednesday Oct 18 … Continue reading…