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Program Meeting – Redefining the Role of an Information Architect

March 7

This event is over, but you can use the link below to view the presentation.

Information Architecture is a well-documented discipline, usually with a focus on websites or online content. Using the same principles of content inventory, content model consistency, usability, and findability, Information Architects at Rockwell Automation created our own set of artifacts and guidelines that support print deliverables, both hard copy and PDF.

The key to any good information architecture is to know what content you need and compare that against the content you have. With that comparison, you can address challenges, improve content quality and usability, and develop a content strategy.

In this meeting, we will:

  • Discuss how we redefined the role of information architect to support our technical documentation organization.
  • Show our ‘home grown’ artifacts and how we use each to guide our content strategy.
  • Describe how we use the various artifacts with writers, mangers, and business units to communicate strategy.
  • Review challenges for developing and maintaining the artifacts.


  • Learn how to modify information architect skills to your content landscape.
  • Learn how to identify key components of a content strategy.
  • See examples of information architect artifacts that you can adapt to your own needs.

Schedule conflict or too far to attend in-person? This program is also offered virtually through GoToMeeting.
NOTE: The virtual meeting starts at 7:00 p.m., Eastern.

Redefining the Role of Information Architect (.pdf)

About the Presenter

Robin Boldt is an Information Architect with Rockwell Automation. Currently she is responsible for developing a visual, comprehensive content strategy for a complex content ecosystem and sharing that strategy with multiple stakeholders to drive consistent content.

Robin has been in the Technical Communication field for over 30 years. She has a B.A. in Journalism with a concentration in Technical Writing from Colorado State University. She has written online and print content for both software and hardware products and she has managed Technical Communicators. Robin became one of the first Information Architects in Technical Communication at Rockwell Automation. As an Information Architect, Robin has adapted architecture skills to work with print deliverables, and where necessary, created unique artifacts.


March 7
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Rockwell Automation
1 Allen-Bradley Drive
Mayfield Heights, OH 44124 United States
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